What we can and cannot print

1. Your declaration

Before an order can be created you must confirm that you own the rights to the artwork, or that it is in the public domain, and that it infringes no trade mark, copyright or image right. The box is never pre-ticked, and our server re-checks it independently — an order submitted without it is refused outright, not merely discouraged by the interface.

2. What we will not print

This list is not exhaustive, but it covers what we refuse most often. If your file contains any of it, we will decline it at review.

• Registered trade marks and company logos that are not yours, including reproductions, close imitations and parodies used commercially.
• Club crests, league marks, competition badges and university arms. Sports emblems are among the most aggressively protected marks there are. Your own club's own crest is fine — we may ask you to confirm the club has asked you to order.
• Cartoon, film, television, game and anime characters. This includes fan art you drew yourself. See section 3 — this is the rule most often misunderstood, and it matters a great deal to the cosplay and doujin communities who are otherwise very welcome here.
• The name, likeness or signature of a musician, actor or athlete — living or, in many cases, recently deceased.
• Copyright-protected photographs, illustrations and typefaces. Font licensing is yours to hold; a desktop licence does not always permit commercial reproduction, and a font grabbed from a free-download site usually permits nothing at all.
• Banknotes, official documents, passports, police and government insignia, and anything designed to be mistaken for them.
• Hate symbols, incitement, threats of violence, and adult content.

3. French law has no broad fair-use exception

This surprises people who are used to United States practice. French copyright law (Code de la propriété intellectuelle) grants a short, closed list of exceptions — private copying, short quotation for criticism, parody, press review — and none of them covers reproducing a protected character on a garment you commissioned. There is no general “transformative use” defence to fall back on.

The practical consequence for cosplay and fan communities: fan art of a protected character is refused, even when you drew every line of it yourself. Your drawing is your copyright, but the character underneath it is someone else's, and printing it commercially reproduces both. Original characters, original patterns, abstract work, typography and your own photographs are all very welcome — and are what most of our best work is.

The parody exception is narrow, fact-specific and decided case by case by a court. We are not in a position to make that call on your behalf, so we do not try.

4. Every file is checked by a person

No file goes to the press unseen. After you order, your artwork enters a review queue with the status pending, and one of us looks at it.

• Approved — it goes into the production queue and your lead time starts.
• Rejected — we write to you with the specific reason. Nothing is printed and nothing is charged.

Review normally takes 1 working day. We are checking two things: whether we are allowed to print it, and whether it will actually print well — a file at 40 DPI or a design that runs straight through a seam gets flagged too, and we will suggest a fix rather than press it and hope.

5. If your file is refused

• The affected line is cancelled and refunded in full, including its share of delivery, whether or not your cancellation window has closed.
• You may send a replacement file instead, at no extra charge, and we review the new one.
• We tell you which rule was engaged and why. If we have it wrong — it happens, particularly with marks that look protected and are not — tell us and we will look again.

6. Responsibility and indemnity

Our review is a filter, not a legal opinion, and it cannot be one: we have no way of knowing whether you hold a licence for a given image. Under our terms of sale you remain responsible for the artwork you supply, and you agree to indemnify us against any claim brought by a third party arising from it. Approving a file does not transfer that responsibility to us.

7. Files that contain people

A team photograph printed across a hundred jerseys contains the personal data of everyone in it, and in France their image rights too. If your artwork includes identifiable people, please make sure they have agreed — and note that the agreement of a parent is required for a child. We hold such files under the protections set out in our personal-data notice: a private store, random file names, metadata stripped, deleted after 90 days, and never used for marketing, case studies or training any model.